The Parable of the Missing Book
by
Melchor F. Cichon
Monday, July 31, 2006
Monday is almost always a busy day in the library.
It
is the time when students would return the reserve books they borrowed
the week before, and reserve books anew for the next day.
One
mid-Monday morning, one of the staff of a library noted that a reserve
book has not been returned by Jane, not her real name. It turned out
that that particular book was the only copy available in the library.
And some students would like to borrow it because they would have a test
the following day.
Later in the day, the staff saw Jane. She asked her of the book. Jane asked the staff when the book was borrowed.
"Last Saturday."
"But
Ma’am", said Jane, "I was in Antique last Saturday. So I could not
possibly borrow it. You can see on the list of students who came to the
library that Saturday."
The staff checked the attendance. Jane’s name
was not there. But the name of a certain Josephine appeared in the
list. Josephine belongs to the same school where Jane studied and they
were not in good terms.
"Can I see the book card, Ma'am?"
"Look
Ma’am,’ this is not my ID Number, and beside that is not the way I write
my name. Somebody else must have borrowed it. But definitely not me!"
"Right," said the staff, "the ID number here lacks one digit—there are only six instead of 7."
The staff requested Jane to help find the culprit.
"O.K. Ma’am."
The staff informed her supervisor of the missing book.
The supervisor inquired how it happened.
Early
Saturday morning, a female student came to the staff to reserve a book.
The student was asked to fill-up a reservation slip. Since it was
Saturday the policy of the library was to issue the reserve book
immediately after it has been reserved.
At that time, the book was
still being used by a student from the other college. And since the book
had been reserved by someone else, it has to be given to the person who
reserved it.
Because of confidence, the staff issued the book to Jane without even asking for her ID card.
But the problem is the staff could not remember the name of the student who signed out the book. Nor her face.
The following day, the news of the missing book was all over the college where the book was being used.
Fortunately,
it came to the attention of the student who was using it before it was
issued to a female student. The problem was he did not know her name,
although he could recognize her once he saw her again.
Another
student came and informed the supervisor of her knowledge of the missing
book. She was around when the book was issued to the student and she
mentioned her name, Josephine.
When the supervisor learned about this, he called for Josephine to come to his office.
Josephine came the following day.
When the supervisor asked her about the missing book, she denied. She was somewhere else that day.
But
the supervisor showed her signature in the list of library users that
particular Saturday. The supervisor further told her that somebody saw
her signed the book card and when the library staff gave the book to
her.
Josephine just kept quite.
Then she said, I could not have taken it out illegally.
The supervisor told her to bring her parents on a particular day and time to the University Librarian for a meeting.
The supervisor also informed Jane to bring her parents to the University Librarian for the same purpose.
After
this, the supervisor briefed the university librarian on the missing
book and that the parents of both Jane and Josephine would come for a
meeting with her on that particular time and day. The witnesses were
also informed to attend the said meeting to shed light on the matter.
Prior to the meeting, the mother of Josephine texted Jane. She was asking for an apology of what had happened.
The day of the meeting came.
All
the important characters were present: Jane and Josephine, their
respective parents, the two witnesses, the library staff who issued the
book, the university librarian and the supervisor.
It turned out that
the parents of Jane and Josephine are friends, and that Jane and
Josephine were friends when they were still in high school.
After
presenting the evidences: the book card, the overnight reservation slip,
attendance sheet of those students who used the library, the supervisor
presented the witnesses to. After they testified, the mother of
Josephine informed the group that indeed it was her daughter who checked
out the book, except that the book got lost. But they are willing to
pay the whole price and they requested that the matter should no longer
be brought somewhere else.
After the testimony of Josephine’s mother, she was told to ask for forgiveness.
And Jane and Josephine hugged each other.
When
Jane was asked why she took out the book illegally, she said that she
has a grudge on Jane because one time Jane marked her absent in a
certain activity. Josephine said that Jane was not really around in that
activity.
What lessons can be learned from this incident?
Never trust all your users. Some maybe honest, but others are not.
Checking of ID card is a must before any library is issued to the borrower.
Be friendly to students because someday they might help you solve your problem.
Be vigilant.
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